It is law that all bookmakers must verify every customer in order to prevent fraudulent activities, to prevent activities in money laundering, identity fraud, and to ensure that you are of legal gambling age.
As per legal regulations, Ladbrokes needs to confirm and secure the identity of their clients. This verification process is quick and easy at Ladbrokes, and their customer support team is always happy to help if there are any issues. Restrictions will apply and you won’t have full access to the site until htey have verification of your identity. But don’t worry. The process is straightforward.
If you want immediate access, and to prevent issues down the track if you don’t, when you sign up you will need to have at hand a copy of both sides of one of the following IDs issued by the government:
You will also need to give proof of your address, that you are currently living there. This can be furnished by one of the following:
Note that these documents must be less than 90 days old.
Again, this seems to be counter-intuitive when we are looking at signing up to a site. But there is nothing worse than the sites which are easy to sign up to, then down the track when our needs change finding that exiting requires an arm and a leg from us. So it is always worth checking that exiting is simple.
To close your Ladbrokes account, you’ll need to contact the customer service team. If this seems like a hassle, remember that you will want to get all your winnings and deposits returned to you. So before they officially shut down and refund your account, they might ask a few routine questions to determine why you are wanting to terminate it and to retunr to you all monies you have left with them.
If explaining why you wish to close your account seems intrusive, remember that they are asking as part of trying to improve their service and to limit future exits. You of course will not be obliged to answer if you don’t wish to.